Shipping & Delivery

Please note we currently only ship within the UK.

 

Shipping Services & Estimated Times*

Standard Delivery - £4.99 (2-4 business days) - Free on orders $400+

Royal Mail Tracked 24 - £6.99 (1-2 business days)

Parcelforce Express 48 - £5.99 (2 business days)

*Dependant on weight

* Everything possible is done to achieve these delivery times, however, in busy periods there can sometimes be slight delays. 


If a delivery attempt is made by Royal Mail and nobody is home to sign for the item, the courier will attempt delivery the next working day. You will then need to arrange another delivery or collection from your local Royal Mail office through the online tracking link found on your dispatch confirmation email.

 

Weekend Orders

If you place an order after 4:30pm on Friday afternoon, this will be processed and shipped on the following Monday morning. The warehouse will also be closed on Bank Holidays unless otherwise stated, so orders will be shipped out the next business day.

 

Missing Parcel Claims

If your parcel goes missing with one of our logistics partners, please get in touch with our customer service team. You will be asked to complete a short form about your order and we will submit this to our logistics partners claims team. Unfortunately, claims can take up to 30 days to get a resolution. We can only apologise for the inconvenience caused on behalf of our logistics partners.

 

Returns/Refunds

For full details visit - Returns & Refunds