Shipping & Delivery
Free Standard Delivery on all orders over £400.
Brands Direct Approved Couriers - Royal Mail, DPD, FedEx, DHL
Everything possible is done to achieve these delivery times, however, in busy periods there can sometimes be slight delays.
UK shipping services & estimated times
For orders below £200 we have the following Royal Mail delivery options available:
Royal Mail Tracked 24 with Signature - £4.99 - £12* (1-2 working days)
Royal Mail Tracked 48 with Signature - £3.99 - £10* (2-3 working days)
*Dependant on weight
If a delivery attempt is made by Royal Mail and nobody is home to sign for the item, the driver will leave a card for you to arrange another delivery or collection from your local Royal Mail office.
For orders above £200 we use the following DPD service:
DPD Next Day Tracked - £7.99 (1-2 working days)
If a delivery attempt is made by DPD and nobody is home to recieve the item, the driver will leave a card for you to arrange another delivery or collection from your local DPD drop off point. Alternatively, if you have organised for the driver to leave the parcel in a safe place, please make sure this is a secure location as Brands Direct are not responsible to for any deliveries that go missing.
Returns/Refunds
For full details visit - Returns & Refunds
